Terms & Conditions

Welcome to StarfishChat.ai, operated by Starfish Web Ventures Ltd ("us", "we", or "our"). These Terms and Conditions ("Terms") govern your access to and use of the StarfishChat.ai website and services (collectively, the "Service"). By accessing or using the Service, you agree to abide by these Terms. If you do not agree with any part of these Terms, you must not access the Service.

1. Use of Services

StarfishChat.ai provides AI-driven customer support services under a licensing agreement from our partners. You are granted a non-exclusive, non-transferable, revocable license to use the Service strictly in accordance with these Terms.

2. Communications

By creating an Account on our Service, you agree to subscribe to newsletters, marketing, or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing us at chat@starfishwebventures.com.

3. Intellectual Property

The Service, including but not limited to text, graphics, logos, and software, is the property of Starfish Web Ventures Ltd and its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or use the Service without prior written consent from us.

4. User Obligations

You agree to use the website only for lawful purposes and that you are responsible for your use of and communications on the website.

You agree not to post on or transmit through the website any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind.

5. Prohibited Usage

You may use this Service only for lawful purposes and in accordance with these Terms.

You agree not to use this Service:
- In any way that violates any applicable national or international law or regulation;
- For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise;
- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation;
- To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity;
- In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of this Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:
- Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service;
- Use any robot, spider, or other automatic device, process, or means to access this Service for any purpose, including monitoring or copying any of the material on Service;
- Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent;
- Use any device, software, or routine that interferes with the proper working of Service; Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful;
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service;
- Attack Service via a denial-of-service attack or a distributed denial-of-service attack;
- Take any action that may damage or falsify Company rating;
- Otherwise attempt to interfere with the proper working of this Service.

6. Privacy Policy

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us, is available on this website. By using our website, you consent to such processing and you warrant that all data provided by you is accurate. Our Privacy Policy can be accessed at https://starfishchat.ai/privacy.

7. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. You can check our privacy policy to know what tools we use.

8. No Use By Minors

This Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of StarfishChat.ai, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of this Service.

9. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on this Service. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

10. Limitation of Liability

Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including attorneys' fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages.

11. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on our Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to chat@starfishwebventures.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement. You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through our Service on your copyright.

12. Links To Other Websites

Our Service may contain links to third party web sites or services that are not owned or controlled by StarfishChat.ai. Starfish Web Ventures Ltd and StarfishChat.ai have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that StarfishChat.ai shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third party websites or services. We strongly advise you to read the Terms of Service and Privacy Policies of any third party websites or services that you visit.

13. Disclaimer of Warranty

These services are provided by Starfish Web Ventures Ltd on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of our services, or the information, content or materials included therein. You expressly agree that your use of these services, this content, and any services or items obtained from us is at your sole risk. Neither Starfish Web Ventures Ltd nor any person associated with company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither our company nor anyone associated with our company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations. Our Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose. The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

14. Termination

We may terminate or suspend your account and bar access to this Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms. If you wish to terminate your account, you may simply discontinue using our Service or email us at chat@starfishwebventures.com.

15. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of this Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

16. Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of The Bahamas, and you submit to the non-exclusive jurisdiction of the state and federal courts located in The Bahamas for the resolution of any disputes.

17. Changes To Terms

We reserve the right to modify these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

18. Contact Information

If you have any questions about this Terms of Service, please contact us at chat@starfishwebventures.com.

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